Refund Policy for CosmeticsGH

Effective Date: 2nd January, 2025

Introduction At CosmeticsGH, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. This Refund Policy outlines the terms and conditions under which refunds, exchanges, or returns are accepted.

1. Eligibility for Refunds To be eligible for a refund, the following conditions must be met:

  • The item must be unused, unopened, and in its original packaging.
  • The item must be returned within 7 days of the purchase date.
  • Proof of purchase (e.g., receipt or order confirmation) must be provided.

2. Non-Refundable Items The following items are not eligible for refunds:

  • Opened or used products.
  • Sale or clearance items marked as final sale.
  • Gift cards and promotional items.
  • Goods damaged during delivery or within the period of shipping.

3. Refund Process To initiate a refund, please follow these steps:

  1. Contact our customer service team at [Insert Contact Email or Phone Number] to request a return authorization.
  2. Once your return is approved, securely package the item and include the proof of purchase.
  3. Ship the item to the following address: CosmeticsGH
    Owned by CorporatInc Ltd
    support@easybai.com

Refunds will be processed once the returned item is received and inspected. Approved refunds will be issued to the original payment method within 15-13 business days.

4. Exchanges If you receive a defective or damaged item, you may request an exchange by contacting us at info@easybai.com. Exchanges are subject to stock availability.

5. Shipping Costs

  • Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect or defective item).
  • Original shipping fees are non-refundable.

6. Late or Missing Refunds If you haven’t received a refund within the stated timeframe:

  1. Check your bank account or payment method.
  2. Contact your credit card company or bank, as processing times may vary.
  3. If you’ve done all of this and still have not received your refund, please contact us at [Insert Contact Email].

7. Rights to Decline Refunds CosmeticsGH reserves the right to decline or not follow through with the refund policy under certain circumstances, at our sole discretion.

8. Contact Us If you have any questions or concerns regarding this Refund Policy, please contact us:

CosmeticsGH
Owned by CorporatInc Ltd
Email: info@easybai
Phone: +23350032126